Total E-Cig Vape Shop & Cafe, Beccles

Lady was very helpful when I was trying to decide what to buy and was happy to wait patiently whilst I was having trouble with my card when it came to payment.

I bought a bottle with liquid there a few days ago. I specified that it had to be 50PG/50VG because the others were too thick for my device. The salesperson, although nice, recommended an Aromax product, which didn't have any information about the ratio. So I trusted her and bought it, but later, after checking online, it turned out to be 65/35. So now I have a bottle of liquid for £16.99 that has almost no flavor in my device, and I have to replace the coils every few days to get a taste. Dissapointing. EDIT: Thanks for the reply and offer, but I was only in the area for a weekend and I don't know when I'll have the opportunity again. This will be a lesson for me in the future to double-check everything, even when shopping at a specialized store.

Spoke to Ben earlier in the shop, could not have been more helpful. These guys's knowledge, attention to customer service and great sense of humour made my experience wicked, will definitely only be coming to these guys for my Drifter Liquid now :D

Popped in this morning for the first time, Great guy, very knowledgeable without being pushy. Great selection of e liquid, vapes and tanks. Very happy with my purchase:)

Always buy coils and liquids from these guys! They know their stuff. Had a leaking problem the other day … sorted within 5 minutes during my lunch break!! Brilliant shop!!

Great customer experience. I had so many questions and all were answered. My purchase was based on my needs and not on a profit margin basis. Then I was supported with set up. Thoroughly recommend.

Really nice staff always helpful and smiling. Can try before you buy which i like. You can have a coffee while you vape there but staff being all male I personally didn't injoy being female

Complete and utter jobsworths!! My daughter has been coming here with me for the last 8 months and all of a sudden they now require i.d!! Shes been in and used their vapes to try liquids etc before buying them and all of a sudden they wont serve us, then i say i would like to purchase my liquids and get told i cant be served incase im buying them for her!! Steer clear and drive the extra 6 miles to the bungay vape shop they have a better selection of liquids, better range of flavours and amazing friendly knowledgable staff and the shop doesnt smell of damp unlike total ecig!! 1 star is too generous if i could leave a minus even that would be too kind for what i experienced in there today!!