Premier Inn Lichfield North East (A38) hotel

I can only echo what everyone else has said, the hotel is outdated which they're well aware of but this doesn't take away from the experience as a whole. We stayed two nights, after changing hotels from a much more expensive place that was noisy and unsuitable (nothing to do with premier inn) we came here on a moments notice and got a great room, again outdated but clean and we didn't need anything else! All facilities absolutely fine and if there was something small we needed, the front desk were more than happy to help. We encountered 3 members of staff during our 2 night stay and they were all polite, welcoming and very friendly. Bed was so comfy, I had the best two nights of sleep that I've had in a while! The Indian restaurant/bar next door has great food and also a lovely place. No noise considering it's on a very main road. Overall incredibly happy, thank you! Especially to Claire who welcomed us on our first evening.

We stayed here for a family function close by and the location was perfect. The rooms are dated and need an upgrade but ours was exceptionally clean (the cleanest I think we've ever stayed at) and quiet. The staff that we encountered were very welcoming and friendly.They ensured that we had everything we needed and were knowledgeable about the area even recommending somewhere for breakfast as they don't have a restaurant. We would recommend staying here, for us it was perfect for what we needed but I think it was the staff that made it great. We'd book again.

This is obviously not a five star hotel, but it suited our needs very well. Good sized room.. Clean and tidy. Well equipped. Very friendly and helpful at reception. Easy booking in. 12.00 check out time great.||As guests we were given 20% discount at the Fradley Arms next door for breakfast, which was great, but saw nothing during booking process or at reception to indicate that would be the case. Did not realise in advance that the Fradley Arms only does breakfast Friday, Saturday and Sunday - luckily we were there on a Saturday. Good to see porridge and cereal being offered at the hotel reception; not sure that was advertised in advance. ||Ours was just a one night stay, so we could attend a wedding reception at Alrewas Hayes. The hotel is only about 2 miles away and so is very convenient and other wedding quests stayed too. Found the AA route planner not too helpful for getting to/from Alrewas Hayes (AH). Going to AH from the hotel was straight forward, but coming back it said you have to go on the A38, which is NOT the case. You can come back just doing the reverse of going, which is shorter and avoids major roads (which was an issue for us because my wife did not want to drive on the A38 at night).

This is an excellent location for a festival we attend at Catton Park and we have stayed here several times. It was great to see that the restaurant next door is back open and we enjoyed an excellent evening meal there. That restaurant (The Fradley Arms), whilst not part of the premier inn, also offers breakfast on Fri-Sun and whilst we did not eat breakfast it is great to know that facility is available again.||The rooms are always very comfortable and it is appreciated that 2 fans were provided as there is no air conditioning. We stay here due to the location so facilities are not high on our list: I can see that it is not as updated as other hotels but that doesn’t matter for us.||What is absolutely excellent, however, is the warm welcome and customer service from the staff, at any time of the day or night! This has been true every time we have stayed here and is absolutely consistent with every person you speak to at the hotel. The night manager was especially helpful following an overnight incident this stay and I hope I shall be able to nominate him for recognition within the community itself.||Thank you for another fabulous stay!

Over many years Premier Inns (PI's) have been our favourite hotel chain. Their beds & bedding are famed for high quality and a great nights sleep. I had read numerous (comparatively recent) reviews and had formed the view that though this hotel suited my need for closeness to the NMA (under 3 miles away) it might not be up to PI's normal high standards. ||||I expected it to be a bit 'tired /run down' and was delighted to find it was peaceful and welcoming, clean, cared for, super helpful receptionist, great (Asian) restaurant adjoining, excellent parking to 3 sides of hotel. Negligible overnight road noise from the A38. Double glazed windows, which could be safely opened for fresh air was a lovely bonus - tho' a freestanding electric fan was provided too. The TV was small but perfectly adequate. The shower was excellent.||||I brought my own breakfast - as the Fayre & Square (Whitbread franchise) closed some years back. The adjoining Fradley Arms has a great menu, an attractive outdoor eating area to the front and will soon be opening earlier to provide breakfasts. The PI Reception counter offered a good selection of light breakfast items (porridge pots, etc) - complementary, but guests could donate to the charity box.||||In summary, I can highly recommend this hotel and will happily choose to stay here again.

Upon arrival we were greeted by a friendly & lovely lady called Clare. Clare was so helpful getting us checked in and shown us where our room was. Thank you Clare for your help! Top customer service x Abbie room 11 😊

Relatively small Premier Inn. Rooms are clean but very dated, you even get given a key for your room instead of a card which is a rarity these days. Staff were nice and welcoming. The hotel Seems to be stuck in the late 90s early 2000s. Bathroom was small and in need a revamp plus the TV in the room was tiny compared to 2025 standards. Not enough plug sockets, non near the headrest of the bed or that side of the room. No restaurant attached so you can't get the usual cooked breakfast, but they offer cereal and porridge etc at the reception. The pub next door (The Fradley Arms Bar and Grill) serves an Indian menu and apparently do offer a breakfast in the mornings but this isn't associated with the Premier Inn.

In need of a bit of TLC, but the rooms were ok, clean and comfortable enough. Just off the A38 with easy access to the South and not too far back up to the next junction heading North. We didn't include breakfast nor visit the pub right next door, but expect decent food and reasonable value.